Legal Information

Bg365 Terms & Conditions — Complete User Guide

Please read these Terms & Conditions carefully before creating an account on bg365. By using the platform, you are deemed to have agreed to all of these terms.

Last Updated: January 2026 Available in Bengali 18+ Only
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Total Sections
12
Rules Section
Key Highlights

Key Sections of bg365 Terms & Conditions

Account Registration

You must be 18 years of age or older to open an account with bg365. Each individual may create only one account. Providing false information will result in account closure.

Bonuses & Promotions

Each bg365 bonus carries its own wagering requirements. Bonus abuse or attempts to claim bonuses across multiple accounts will result in cancellation.

Payments & Withdrawals

Deposits and withdrawals may only be made through your own payment method registered with bg365. Third-party transactions are strictly prohibited.

Security & Privacy

Bg365 is committed to keeping your personal information secure. It is your responsibility to protect your account — never share your password with anyone.

Betting Rules

All bets on bg365 are final. Bets cannot be cancelled once a match has started. If incorrect odds are published due to a technical error, bg365 reserves the right to void those bets.

Responsible Betting

Bg365 is committed to responsible betting. Users can set their own spending limits and time restrictions. A self-exclusion option is also available for those who need it.

Important Notice: By using the bg365 platform, you confirm that you have read and agreed to these Terms & Conditions in full. For any questions, please contact our support team.

1

General Terms & Introduction

Bg365 is an internationally licensed online betting and gaming platform serving users in Bangladesh and beyond. These Terms and Conditions ("Terms") apply to the use of the bg365 website and mobile application.

Please read these terms carefully before using any bg365 service. By accessing the platform or creating an account, you automatically agree to all terms stated herein. If you disagree with any of these terms, please refrain from using bg365.

Bg365 reserves the right to update or modify these terms at any time. Continued use of the platform after changes are published constitutes your acceptance of the revised terms.

These terms are available in both Bangla and English. In the event of any conflict, the English version shall prevail.

2

Eligibility & Account Registration

To create an account and use bg365's services, you must meet the following eligibility requirements:

  • You must be at least 18 years of age.
  • Online betting must be legal in your country of residence.
  • You must not have any existing active account with bg365 under your name.
  • All information provided at the time of registration must be truthful, accurate, and up to date.

Each person may only create one account on bg365. Any attempt to open multiple accounts will result in all accounts being closed and any associated bonuses being forfeited.

As part of the KYC verification process, bg365 may request your national ID, passport, or other documents at any time. Failure to submit the required documents within the specified timeframe may result in temporary account suspension.

Accounts created with false information may be terminated at any time, and all winnings associated with such accounts may be forfeited.

3

Account Security & Responsibility

You are solely responsible for maintaining the security of your bg365 account. Keep your username and password confidential and do not share them with anyone.

  • Use a strong password — at least 8 characters, combining uppercase and lowercase letters with numbers.
  • Avoid logging into bg365 on public or shared devices.
  • Always log out after you are done using your account.
  • Enabling two-factor authentication (2FA) on your account is strongly recommended.

You are responsible for all bets placed and financial transactions made from your account. If you suspect any unauthorized access to your account, notify the bg365 support team immediately.

4

Deposit & Payment Rules

Bg365 supports a range of local and international payment methods for deposits, including Mobile Pay, Nagad, and Rocket. Key deposit rules are as follows:

  • Deposits must be made from a payment account registered in your own name.
  • Third-party payments are not accepted. If this is identified, the account will be closed.
  • Minimum and maximum deposit limits vary by payment method and are listed on the cashier page.
  • Deposits are generally credited to your account instantly. If there is a delay, please contact support.

Bg365 strictly adheres to its Anti-Money Laundering (AML) policy. If any suspicious transaction is detected, bg365 reserves the right to notify the relevant authorities and investigate the account.

5

Withdrawal & Fund Transfer Rules

The following conditions must be met to withdraw winnings from bg365:

  • Account verification (KYC) must be completed before submitting a withdrawal request.
  • Withdrawals must generally be processed through the same payment method used for the original deposit.
  • The minimum withdrawal amount is ৳500 BDT.
  • To withdraw bonus funds, the applicable wagering requirements must be met.
  • Withdrawal requests are typically processed within 24 to 72 hours.

Bg365 may request additional documents when processing a withdrawal. Withdrawals may be delayed until verification is complete. For urgent matters, contact our support team directly.

Withdrawals may take additional time to process on weekends or public holidays.

6

Bonus & Promotion Terms

Bg365 regularly offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, detailed on the relevant promotion page. General bonus conditions include:

  • Each bonus has a specific wagering requirement (x-times rollover).
  • Bonus funds cannot be withdrawn directly — they become withdrawable only after the applicable conditions are met.
  • Each user may claim any single promotion once only.
  • Bonuses are valid for a limited time. Any unused bonus will be automatically cancelled once the expiry period has passed.
  • Bg365 reserves the right to modify or discontinue any promotion at any time without prior notice.

Bonus abuse — including arbitrage betting or any attempt to withdraw bonus funds without meeting wagering requirements — gives bg365 the right to cancel the bonus and suspend the account.

Any attempt to claim bonuses through multiple accounts will result in the permanent closure of all associated accounts.

7

Betting Rules & Conditions

Please read the following rules carefully before placing bets on bg365:

  • Once a bet is confirmed, it cannot be cancelled or modified.
  • Odds on bg365 may change at any time. The odds in effect at the time a bet is confirmed will apply.
  • If a match or event is cancelled, the stake for that bet will be refunded.
  • If incorrect odds are displayed due to a technical error, bg365 reserves the right to void the affected bets.
  • For live betting, bets are only accepted until the server receives the request.
  • If match-fixing or any other irregularity is suspected, bets on the relevant event may be withheld pending investigation.

Bg365's team of betting experts works to ensure fair and impartial odds at all times. In the event of any disputed outcome, bg365's decision shall be considered final.

8

Prohibited Activities

The following activities are strictly prohibited on bg365:

  • Betting on behalf of others or using someone else's funds.
  • Creating or operating multiple accounts.
  • Placing bets using bots, scripts, or any automated software.
  • Exploiting technical vulnerabilities on the platform or disclosing them to others.
  • Using bg365 for money laundering or any other unlawful purpose.
  • Harassing or threatening other users or bg365 staff.
  • Participating in or facilitating match-fixing or event manipulation.

Involvement in any of the above activities may result in bg365 immediately closing the account and forfeiting all deposited funds. Where necessary, the relevant law enforcement authorities will be notified.

9

Account Closure & Suspension

Bg365 reserves the right to temporarily or permanently suspend an account under the following circumstances:

  • Violating any provision of these Terms.
  • Providing false or misleading information.
  • Failure to complete identity verification.
  • Evidence of suspicious betting patterns or fraudulent activity.
  • Extended period of account inactivity.

Users may also request to close their account at any time. In such cases, any verified balance remaining in the account will be refunded; however, bonus funds or amounts tied to incomplete wagering requirements will not be returned.

10

Responsible Betting Policy

Bg365 is committed to responsible betting. We want every user to enjoy betting as a form of entertainment — never as a source of financial stress. To support this, bg365 offers the following:

  • Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
  • Time Limit: Set a daily play time limit and receive automatic notifications when you reach it.
  • Cooling-Off Period: Temporarily suspend your account for a set period of time.
  • Self-Exclusion: Permanently close your account for an extended break.

If you notice any signs of problem gambling, please reach out to the bg365 support team or seek professional help. To learn more, visit our Responsible Gaming View page.

11

Privacy & Data Protection

The collection, storage, and use of your personal information on bg365 is governed by our Privacy Policy. By registering, you also agree to our Privacy Policy.

Bg365 does not sell your personal or financial information to third parties. Certain information may only be shared when required by law or for security verification purposes.

Bg365 uses SSL encryption and modern data protection technology to keep your information secure. For more details, please visit our Privacy Policy Read page.

12

Changes to Terms & Contact

Bg365 reserves the right to modify, amend, or update these Terms at any time. For significant changes, bg365 will notify users via email or through the platform.

Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms. We recommend checking this page regularly.

If you have any questions or concerns about these terms, please contact us:

  • Email: support@bg365.biz
  • Live Chat: Available after logging into the bg365 platform
  • Support Page: FAQ View

These Terms and Conditions were last updated in January 2026.

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